We are working hard to ensure that you are receiving the best service possible. If you would like us to sit down with you and bring you up to speed on where we are at and where we are going, we would be glad to schedule some time to go over our services again with you.
When listing your accounts for collection, we rely on your documents and information that you give us. The better the information is and the better it’s organized, the more efficient we are.
Here is what we need:
- Our listing sheet filled out
- An itemization of charges
- Any contracts and agreements
- Any supporting documents for the debt
Our acknowledgment letter is sent out once we list your account(s) as a confirmation that your accounts have been properly placed. We advise that you ensure that you have placed all the accounts that you’ve intended to.
We advise that to effectively work your accounts that we are given a reasonable amount of time to start our process, roughly 60-90 days. If you would like, we can personally bring you up to speed on the status of your account(s). We also have our client login that allows you to follow the status of your account. If you would like to get access to this feature please call us at (360) 694-7586.
Our assignment letter is sent to have you authorize our agency to take legal action on your assigned accounts on your behalf. We can not move forward until we receive this document back to us signed. The language in the agreement allows us to assign the judgment in our businesses name and take legal action on the account. All commisions agreements remain as stated.
Please contact us as soon as possible to update us on your offices changes. We recognized that all companies go though structure and personnel changes and we would be happy to be part of that. We would like to make sure that all your staff is properly trained on our process so just let us know and we can schedule some time to come out and meet.
When lisitng your accounts for collection, we rely on your documents and information that you give us. The better the information is and the better it’s organized the more efficient we are.
Since you’ve accepted payment on an account that is in collections, you need to contact our office to report the direct payment or “D.P.” These payments MUST be reported to us to balance the account. It’s strongly advised that you have all your consumers, patients, and tenants contact us directly.
