Our goal is to build a relationship on trust and partnership. With our agency having a higher success rate than the industry standard, we continue to lead the next level of service in our industry.
You should use a collection agency when you are having difficulties receiving payments from invoices that have been billed. It’s important to choose the right time to send your past due accounts. You can determine the right time to send accounts by ensuring that you ready and have exhausted your efforts. To learn more about this, please contact us and we can sit down to discuss a plan specific to your industry.
When listing you accounts for collection, we rely on your proper documents and information that you give us. The better the information is and the better it’s organized, the more efficient we are. Here is what we need:
- Our listing sheet filled out
- An itemization of charges
- Any contracts and agreements
- Any supporting documents for the debt
There are many steps that we take in our process once the account is in our hands. These can be broken down into 3 categories. The categories are to communicate and find a resolutuion, to investigate and find missing information and to proceed with legal action if necessary.
Within the first 24 hours of the account being entered into the database, a notification is automatically sent out, the account is assigned to a collector and the collector will review all the information given. Within the next 30 days the account will be reported to the credit bureaus if we can not meet an agreement.
It’s important to understand that we always want to communicate with the person that is listed to determine the best way to resolve the debt owed but if we cannot communicate with that person, our action is limited to seeking legal action to recover the money owed. We also employ specific investigation technologies and skills to find information on the account. This process is continued until we collect on the debt.
Please contact us to discuss your specific situation and/or industry as results very based on many factors.
You can increase your chances of recovering the debt by:
- Acting quickly once the account becomes past due
- Having accurate information and itemizations
- Getting a personal guarantee or promissory note from the debtor.
- Responding promptly to communications from us.
To learn more tips, contact us.
You are an expert in your profession and focus on your industry and we are experts in ours. We save you time and peace of mind by ensuring that your services get paid and recovered.
